OVERVIEW

SelfGuard is a industry-grade personalized transaction authorization platform that enables authorization through mobile phones for events occurring in almost any system for instance: credit-card authorization, ETL, access to enterprise resources systems etc. These systems publish their event data to SelfGuard via the event listener. On the other hand subscribers can configure their rules, defining which events they want to authorize (or receive notifications for). As and when these events occur, the information is published to SelfGuard, that analyzes which events require notifications or authorization and from which subscriber. Based on that SelfGuard generates an authorization message by placing a voice call or a notification delivered on the subscribers chosen device such as a mobile phone, PDA, Pager, Fax, Voice Mail, etc. based on user's preferences, availability, location, and calendar information.

SelfGuard is an application-independent solution that supports the construction of multiple event-based services for banking or credit provider. SelfGuard is a loosely coupled distributed system designed to transparently scale with number of subscribers and publishers, number of event subscription points, and event delivery rates.

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KEY FEATURES

• Wizard based interface to personalize rules to filter the events which require authorization
• Wizard based interface to personalize rules for notifications
• Personalized playback messages and customized options to be communicated while authorizing transactions § Voice enabled rule activation and deactivation
• Routing of notifications based on time, subject, content to the desired delivery channel § Simple and intuitive web interface, incorporating simple and expert options

For Credit-Card Issuers

• Event Sources (Publishers)
  • Supports Database, Enterprise applications, Messaging, Web
  • Easy & Rapid integration with External Information Systems using push or pull mechanism
• Authorization / Notification Channels Supported
  • Authorization via mobile phones
  • VoXML based voice applications with IVR capability
  • Safe Guard delivers notifications on channels like SMS, WAP, SMTP, Voice, SMDI, Fax, SIP/SOAP
  • Safe Guard has an open interface for adding custom delivery channels
  • XSLT based approach to enhance the notification message using subscriber profile & calendar
  • Notification Event Matcher
  • High performance engine to apply user defined rules and to select notifications
  • Allows numeric and text expressions in rules
• Profile Management
  • Web based OA&M interface for Operator to provision subscribers
  • Bulk provisioning for Enterprise customers
  • Facility to configure & assign service profiles. E.g. Silver, Gold, Platinum
  • LDAP based subscriber directory
• Scalability
  • Designed as a loosely coupled distributed system to support extremely high loads, scalable with subscriber, event delivery rates
  • Scale in and Scale out
• Reliability, Availability
  • Supports Secured delivery mechanism
  • Supports guaranteed delivery through efficient spooling mechanism
  • Supports deployment options in HA/Cluster environments
• Operation, Administration & Maintenance (O&M)
  • User friendly & Web browser based OA&M interface, can be managed from remote locations
  • Service usage records for billing purposes
  • Integration with existing Billing system
  • SNMP based management interface

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HIGHLIGHTS

For End-User

• Empowers the user to define what, how and where they need authorizations and notifications
• Increases efficiency, delivery of only relevant & sensitive information
• Anytime-anywhere delivery based on user's preferences

For Credit-Card Issuers

• Reduce Credit-card Fraud by allowing the customer to authorize transactions via mobile phones
• Increase customer confidence leading to higher credit card usage
• Time to market advantage, leading to an edge over competition
• Rapid deployment of new services & integration with external/existing systems
• Decrease Subscriber Churn, increased customer loyalty
• Increased Average Revenue Per User
• Investment protection in existing infrastructure
• Flexibility - ability to integrate with vide variety of sources and gateways
• Safe Guard can be deployed on Linux, Solaris, HP-UX based platforms.

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